Social Welfare Services

treasury

Service Pledge:
Here, In the Municipal Social Welfare and Development Office, We Are Committed to Provide the Highest Possible Service Performance and Pledge to Achieve the Frontline Services.


SOCIAL WELFARE SERVICES

ACCESSING AID TO INDIVIDUAL IN CRISIS SITUATION SERVICES

civil-registry-services-map
SERVICE DESCRIPTION:

The Municipal Social Welfare & Development Office (MSWDO) provides Emergency Financial Assistance or referral for the service to individual & Families in crisis situation.

THE SITUATIONS COVERED ARE
  • Death of the family members—Burial Assistance
  • Family members needing medical assistance-(admission to Government hospitals, medical check-up, Medicines and laboratory work ups)
  • Fire victims
REQUIREMENTS
  1. Burial Assistance—Photocopy of client death certificate/s; certificate of indigence from the Barangay
  2. Medicines/medical assistance—prescription from the attending physician; certificate of indigence from the Barangay
  3. Hospital Bill—Referral letter or certificate of indigency from the Barangay; Hospital Bill
  4. Laboratory work ups– Laboratory request signed by the attending physician, certificate of indigency from the barangay
  5. Food & Shelter for fire victims– Certificate from the Fire Department, Certificate of indigency, Police Blotter, Brgy. Certificate
  6. Request for Case Study– Certificate of indigency from the barangay, Medical Abstract
AVAILING THE SERVICE
PROCEDURE  IT WILL TAKE YOU PLEASE APPROACH
Burial & Medical Assistance
1. Client present requirements for evaluation 5 minutes S.W. In-charge
2. Conduct Interview 10 minutes S.W. In-charge
3.Prepation of documents 10 minutes Clerk
4. Client sign the documents 5 minutes Clerk
5. Procesing of vouchers for signing

MSWD Officer

Budget Office

Mayor’s Office

10 minutes Client

Janet Trasporto

Mr. Lou Dela Peña

Ms. Judith Antenor Cruz

6.Releasing of Financial Aid

(Treasurer’s Office)

5 minutes Marilou Verde
Request for Case Study & Certificate of

Eligibility (Burial/Medical Assistance)

1. Client Present requirements for evaluation 5 minutes  Any MSWD Staff
2. Conduct Interview for

PCSO  requirement

DSWD/Province/Cong.Mirasol

15-20 minutes S.W. In-charge

Any MSWD Staff

3. Case Study/Certificate of Eligibility

Preparation

PCSO requirement

DSWD/Province/Cong. Mirasol

5 minutes

2-3 days

1-4 hrs.

S.W. In-charge

Any MSWD Staff

 

4. Signing & Releasing of Documents 10 minutes Any MSWD Staff
The Municipal Social Welfare Development Office (MSWDO) pro-actively provide assistance to individuals and families who are victims of natural or manmade calamities.SERVICE DESCRIPTION
AVAILING THE SERVICE
PROCEDURE
IT WILL TAKE YOU
PLEASE APPROACH
Food Assistance for Typhoon, earthquake victims
 
 
1. Distribution of relief goods.
 
Any MSWD Staff
2. Stress debriefing for individuals and families who are victims of fire/typhoons.
 
Social Worker
Assistance for fire Victims
 
 
1. Client Present requirements for evaluation.
5 minutes
Any MSWD Staff
2. Conduct Interview.
10 minutes
S.W. In charge
3. Preparation of documents.
10 minutes
Any MSWD Staff
4. Client sign the documents.
5 minutes
Any MSWD Staff
5. Processing of vouchers for signing:

  • MSWD Officer
  • Budget Office
  • Mayor’s Office
10 minutes
Client
6. Releasing of financial Aid (Treasurer’s office).
5 minutes
Sharon Gequillana

ACCESSING CARE AND PROTECTION FOR WOMEN AND CHILDREN UNDER DIFFICULT CIRCUMSTANCES SERVICE

SERVICE DESCRIPTION

The Municipal Social Welfare Development Office (MSWDO) answers the immediate needs of women and children for the prevention and eradication of exploitation, domestic violence and all forms of abuse.

REQUIREMENTS
  1. Endorsement or referral letter from the Barangay
  2. Blotter report from WCPD
THE CLIENTELE COVERS
  • Victims of physical and sexual exploitation (rape victims, physical injuries, economic abuse, battered women)
  • Victims of trafficking
  • Victims of child abuse (sexual molestation/rape, incest ,acts of lasciviousness; child labor; abandoned and neglected children)
AVAILING THE SERVICE

PROCEDURE
IT WILL TAKE YOU
PLEASE APPROACH
CASE MANAGEMENT OF 9262 & 7610
 
 
1. Intake/Interview; Assessment of the Case.
30 minutes
Emma Gavileño
Michelle Parman
2. Referral to RHU for Medico –legal check up.
15 minutes
Emma Gavileño
Michelle Parman
3. Para-legal counseling.
30 minutes to 1 hour
Emma Gavileño
Michelle Parman
4. Referral to Women’s Desk for filling of the Case.
15 minutes
Emma Gavileño
Michelle Parman
5. Referral to Public Attorney’s Office for Legal Proceedings.
2hrs. To 4 hrs.
Emma Gavileño
Michelle Parman>
6. Preparation of legal documents requested by the Regional Trial Court.
1 week to 3 weeks
Emma Gavileño
Michelle Parman
7. Assist Client during Court hearings.
2hrs. To 4 hrs.
Emma Gavileño
Janet Trasporto
8. Termination of the case.
 
 
Rescue Operation of 9262 & 7610 cases
 
 
1. Walk-in complaint.
10 minutes
Emma Gavileño
Michelle Parman
2. Validation/assessment of report/complaint.
15 minutes
Emma Gavileño
Michelle Parman
3. Coordinate w/ WCPD & Brgy. Council.
10-20 minutes
Emma Gavileño
Michelle Parman
4. Conduct Rescue operation w/ WCPD & Brgy. Official/s.
1 hr.
Emma Gavileño
Michelle Parman
5. Referral to RHU for Medico– Legal.
1 hr. to 2 hrs.
Emma Gavileño
Michelle Parman
6. Conduct Para legal counseling.
1 hr. to 2 hrs.
Emma Gavileño
Michelle Parman
7. Referral to WCPD for filling of case or
Referral to RTC for immediate issuance of warrant of arrest.
1 hr. to 2 hrs.
2hrs. To 3 hrs.
Emma Gavileño
Michelle Parman
8. Provide Temporary shelter (case to case basis) Or
Referral for Temporary custodial care.
2 to 3 days
8hrs.
Emma Gavileño
Michelle Parman
Crisis center house parent/s
9. Preparation of Legal Documents requested by RTC/MTC.
1 week
Michelle Parman
10. Assist Client in court hearings/proceedings.
 
Janet Trasporto
Emma Gavileño

ACCESSING PROTECTION, DIVERSION AND REHABILITATION PROGRAM FOR CHILDREN-IN-CONFLICT WITH THE LAW

SERVICE DESCRIPTION

The Municipal Social Welfare & Development Office is the lead agency which implements RA 9344 or Juvenile justice and welfare act of 2006. It ensures the protection of CICL’s thru diversion and rehabilitation program.

REQUIREMENTS
  1. Endorsement or referral letter from the Barangay, schools and other agency/establishments
  2. Blotter Report from WCPD.
CLIENTELE COVERS
  • Children-in-conflict with the law with or without pending cases in court.
AVAILING THE SERVICE

PROCEDURE  IT WILL TAKE YOU PLEASE APPROACH
REGULAR CASE MANAGEMENT PROCESS    
Endorsement/referral from barangay, schools & other agency/establishment 10 to 15 minutes Michelle Parman
ROCEDURE  IT WILL TAKE YOU PLEASE APPROACH
Case Conference with WCPD, Brgy.     Council, schools, other agencies and the complainant 1 to 2 hrs. Michelle Parman
Intake Interview 30 minutes Michelle Parman

House parent/s

Locate immediate family of minor/s 1 hr to 1 day House parent, Brgy.     Council, WCPD
Counseling of minor; minor w/  family 1-2 hrs. Michelle Parman
Signing of agreement w/ minor, parents, complainant & turn-over of minor

Or

Temporary Detention of minor at the crisis center

1 hr. Michelle Parman
TEMPORARY DETENTION OF MINOR/S 1 to 3 days  
1. Signing of admission form 10 minutes Michelle Parman &

House parent/s

2.Orientation of house Rules 30 minutes House parent/s
3. Regular counseling while at the center 1-2hr/day Michelle Parman
4. Implementation of daily scheduled     activities   House parent/s
5. Assessment of minor’s release 1-2hrs. Michelle Parman
6. Family counseling 1-2hrs Michelle Parman
7. Turn-over of minor to parents/guardian

Or

Referral for temporary custodial care

1hr

 

3hrs.

Michelle Parman
8. On the spot home visitation and follow up 1 hr. House parent/s
REFERRAL OF MINOR FOR LONG-TERM REHABILATATION    
1.Coordinate with Bahay Pag-asa Youth Center/BPYC,Regional Rehabilitation    Center/RRCY,San Antonio Dev’t.Cente/SDC 1-2hrs Michelle Parman
2. Preparation of requirements 2days to 1wk Michelle Parman
3. Submission of Legal Documents in court 4 hrs. Michelle Parman
4. Acquiring court order for minor/s commitment to Rehabilitation Center 2wks to 1 month RTC
5. Turn-over of minor to Rehabilitation Center    BPYC & SDC-Bacolod

RRCY-Guimaras

1day

2 days

Michelle Parman

WCPD,PNP

PROCEDURE  IT WILL TAKE YOU PLEASE APPROACH
6. Family Preparation for minor’s reintegration after 1-2 years of commitment to Rehabilitation Center

A. Home visitation

B.Family Assessment

 

Once a month for 1-2 yrs.

4  hrs.

Michelle Parman
7. Signing of Release papers fromBPYC,SDC,RRCY after minor’s completion of rehabilitation process   Michelle Parman
8. Turn-over of minor to Parents/guardian   BPYC,SDC,RRCY

Michelle Parman

9. On the spot home visitation for follow up Once a month for 6 month Michelle Parman
10. Termination of the case    
MINOR/S WITH PENDING CASES IN COURT    
1. Referral to PAO for minor’s legal        proceedings 2 hrs. Michelle Parman
2. Preparation of legal documents required by court 2 days to 1 wk. Michelle Parman
3. Assist minor/s  in court hearings On-going Janet Trasporto

Emma Gavileño

4. Home Visitation for follow up On-going Michelle Parman
5.Termination of the case  

ACCESSING EARLY CHILD EDUCATION AND DEVELOPMENT SERVICE

SERVICE DESCRIPTION

The Municipal Social Welfare and Development Office (MSWDO) monitor and supervise the Day Care Service Program in 16 Barangays Of this Municipality. There are 46 Day Care Centers for Early Child Education and Development.

REQUIREMENTS
  1. Brgy. Certification of indigency
CLIENTELE COVERS
  • Children ages 2years & 6 months to 4 years and 11 months
AVAILING THE SERVICE
PROCEDURE
IT WILL TAKE YOU
PLEASE APPROACH
1. Parents submit requirements for evaluation.
5 minutes
DCW
Gloria Nunay
2. Interview parents for enrollment with ECCD checklist.
20 minutes
DCW
Gloria Nunay
3. Provide parents with schedule of classes and monthly Parent Effectiveness session.
30 mins. to 1 hr.
DCW
Gloria Nunay
4. ECCD Training for new Day Care Workers.
30 days
DCW
Gloria Nunay
5. Enhancement of Skills/knowledge of DCWs.
5 days
DCW
Gloria Nunay

ACCESSING PERSONS WITH DISABILITIES, ELDERLY AND SOLO PARENT ASSISTANCE SERVICES

SERVICE DESCRIPTION

The Municipal Social Welfare & Development Office are the lead implementor of programs and provision of direct service for the holistic development of persons with Disabilities, Solo Parents and Senior Citizens.

REQUIREMENTS
  1. Barangay Certification of indigency
  2. Photocopy of SSS ID, Voter’s ID. or Postal ID
  3. Medical Certificate or Medical Abstract
  4. Proof of being a solo parent (death cert., copy of Court Decision, barangay. Certificate or Endorsement)
CLIENTELE COVERS
  • Person with Disability
  • Senior Citizen—60 years old and above
  • Solo Parent
AVAILING THE SERVICE
PROCEDURE
IT WILL TAKE YOU
PLEASE APPROACH
1. Client present the required supporting documents. Clerk check the documents as to its veracity and completeness of the documents submitted.
5 minutes
Municipal Treasurer’s Office
2. EIC types the application
Clients is advised to review and check the information on the prepared application by the EIC. Applicants and parents signs in the application and consent/advice.
10 minutes
Municipal Treasurer’s Office
3. Client is advised to pay the required application fee.
 
Municipal Treasurer’s Office
4. Client is advised to bring the document to MCR.
MCR interviews the client and subscribes the application.
EIC advises the client to come back after ten (10) days posting period.
5 minutes
MA. FE INFANTE
5. The Contract of lease will be notarized and will be released by the officer-in-charge to the client.
5 minutes
MA. FE INFANTE
Working Parents who would like to admit pre-school to avail of the early child Education and Development
Program may contact the following:
NAME OF DAYCARE WORKER
BRGY/NAME OF DAYCARE CENTER
1. Annie Brgy. San Pedro
2. Nelida Peracullo Brgy. Payao
3. Evelyn Bayot Brgy. Marina
4. Juvy Tuvalles San Jose Deque Bagroy
5. Lany Galme Brgy. Bagroy
6. Salvacion Sanchesz Brgy. Canmoros
7. Romulo Donato Brgy. Canmoros
8. Nelma Nalagon Brgy. San Juan
9. Salvacion Cañon Brgy. San Jose
10. Medina Mangana Brgy. Enclaro (Proper)
11. Ma. Nita Damirez Cavite, Brgy. Santol
12. Fe Matillano Brgy. Marina (Punta Taytay)
13. Ma. Morena Egualan Brgy. Santol
14. Minda Ramos Brgy. Paglaum
15. Ma. Elena Mapare Pucatod, Brgy. Payao
16. Jinky Diogenes Manolita, Brgy. Payao
17. Debbie Cosas Brgy. Sto. Rosario
18. Editha Gede-y Brgy. San Teodoro
19. Esther Garcia Brgy. San Vicente
20. Grace Gomez Sitio Alo, Brgy. Enclaro
21. Ciedel Cuello Brgy. Bi-ao
22. Flora Mae Baltazar Brgy. Enclaro (Cavisma)
23. Nelly Duremdes Brgy. Payao II
24. Anna Lee Eriman Brgy. San Jose (Loreto)
25. Rosalie Lumabag Namulo, Brgy. Payao
26. Analyn Dormido Tilangcoy, Brgy. Payao
27. Mary Grace Yudi Brgy. Progreso
28. Nemia Guardario Bugalo, Brgy. Santol
29. Rey Pedro Brgy. Amontay
30. Jenny Budio Sitio Siay, Brgy. San Jose
31. Marites Dela Torre Sitio Amelis, Brgy. Santol
32. Jennelyn Gacudo Sitio Capaclan, Brgy. Santol
33. Belinda Sevilla Crossing Sumakwel, Brgy. San Jose
34. Stenile Sarad Brgy. Canmoros
35. Ma. Liza Geocada Kauswagan, Brgy. Progreso
36. Loremel Morante Mangahoycahoy, Brgy. Santol
37. Henzel Granada Tambo, Brgy. Amontay
38. Ernesto Calimpos Sitio Inapugan, Brgy. Santol
39. Lilibeth Balinas Sitio Nabuac, Brgy. Santol